“The most realistic program that I have attended.” (Judy Katz, District Business Manager)

“We can all improve and this information is a gold mine!” (Todd McMark, Account Executive)

“Experienced reps need programs like this to self-assess and uncover weaknesses. I can actually use concepts immediately to improve professionalism.” (Joe Corz, Therapeutic Specialist)

“This program was wonderful – Don’t change a thing!” (Janus Mumford, District Manager)

“Very intensive, detailed but kept my attention – good interaction.”
(Frank Hawkett, Director of National Accounts)

“Substantive and real world. It fits with my experience and of course, my faults -- that’s why it was poignant.” (David Jankosky, Account Executive)

“I will see the world through the customer’s eyes, focus on their agenda, and listen to understand, not respond.” (Bob Vinholt, Sales Representative)

“Application of skills was great. I will profile and adapt to customers, use values based probes and listen to understand, not just respond.” (Jeanne Leahy, Sr. Sales Associate)

“I will use my understanding of physician behavioral style impact on decision making.” (Rob Neupauer, Sr. Sales Specialist)

“I will ask more refined (values-based) probes, listen more actively, and be more conscious of behavioral styles.” (Mike Bogly, Sr. Oncology Sales Specialist)

“I will ‘zip it’ and let others talk more, and focus on the customer’s agenda.”
(Peter Mercuri, Sr. Oncology Specialist)

“Come prepared to change and improve – make a commitment to change and recognize you can improve.” (Diane Blaha, Regional Vice President, Sales)

“The program provided skills I will use tomorrow and everyday with many, many doctors.” (Paul Sobczyk, Professional Sales Representative)

“What I’ve learned will make a difference in my selling career (Leah Gregg, Sales Representative)

“No matter how many years that one has been selling, this program helps to re-energize and re-organize.” (Geoffrey Griffin, Account Executive)

“The best program I’ve attended in 12 years with my company.” (Susan Abell, Sales Representative)

“I am amazed by the great information & how effective the program was. This is the best sales training that I have ever participated in.” (Tara Thompson, Sales Representative)

“Far exceeded any other sales training previously received. The instructor understood life in the real pharmaceutical world and had realistic solutions.” (John Evans, CNS Territory Manager)

This program really builds on practices that I am expected to be doing. It provides sound principles on ‘why and how to’ perform my (management, performance improvement) role.” (Michael Rooney, District Business Manager)

“Down to earth suggestions that I can implement immediately for better results.” (Sue Takin, Vice President, Sales)

“Real life examples to apply in real life situations. One will develop a stronger partnership with customers.” (Bev Jahn, Regional Account Manager)

“I will ask better questions to solicit greater thought & insight”, express opinions as opinions, and take things less personally through a better understanding of behavioral styles.” (Joe Baffone, Regional Manager)

“Excellent real world content. I wish I were introduced to this in the beginning of my career 14 years ago. Simple, yet brilliant!” (Paul Humenansky, Senior Sales Representative)

“I wouldn’t recommend this program to other biopharmaceutical reps ;-) because I’d like to maintain our lead in the industry for a long time.” (Earline McWilliams, Therapeutic Specialist)